Ashley's Recent Forum Activity

  • If you're running in Chrome or Edge, then Construct is running the same code in the same browser engine, and there's no reason for any compatibility differences on Construct's side.

    It's entirely possible your own project has a race condition (i.e. inconsistent timing between different tasks due to a mistake in your project logic) which only happens in certain circumstances that happen to align with which export option you use. That sort of thing happens a lot in software. However it's impossible to say without knowing more details or seeing the project.

  • The manual entry says:

    In On transaction finished, the ID of the transaction that finished, using the ID provided by the store.

    I'm not sure there's much else to add - that tells you when to retrieve it and what it is. Each store transaction is assigned an ID, and that expression just returns the ID assigned by the store. Construct doesn't have any involvement in it other than passing along the transaction ID from the store to the plugin.

  • In general if you think you've run in to a bug you should file an issue following all the guidelines. We don't normally respond to bug reports on the forum other than to say that, because usually such reports omit key information and so it's impossible for us to investigate.

    Also it's very common with bug reports for addons that integrate with third-party services - like IAP - end up just being misconfiguration or mis-use of the plugin. It's very difficult for us to support such cases as we can't see your IAP configuration or your account details, and often when we set it up we get it right, and don't see any issue. It's also particularly time-consuming to do that, so generally we have a higher bar to prove that the Construct plugin really has a bug, especially as it's been used widely by lots of people over a period of years.

    Finally if you want definitive proof that a purchase is legitimate in order to rule out things like piracy, you need to implement server-side validation. The IAP plugin has an option for using a validator URL to do that, which is a feature of the underlying cordova-plugin-purchase plugin and they also provide a service you can use for that.

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  • What do you want me to do - open the source code to Steam and fix it? That's not possible. You can still publish your game to Steam without support for the in-game overlay - it's not something Valve require (perhaps because they know it doesn't always work!) We've also already gone to great lengths to try to get it to work and unfortunately had to conclude it's not feasible, at least with the current state of things, and so Valve need to change Steam to get it to work.

    Unfortunately sometimes issues come up which are genuinely beyond our responsibility and capability to fix. For example sometimes a graphics driver bug - part of the system software tied to the hardware - causes someone's game to crash or glitch, and they insist we should fix it. Unfortunately the problem is the responsibility of the graphics driver developer though - they need to fix it, and usually it's infeasible for us to do anything about it. The person affected by a graphics driver issue might say similar things to you, like people who want to publish games with Construct should have a guarantee it works. They're complaining to the wrong company though. It's out of our hands. We work hard to make Construct robust and reliable within our own code, but software is complex and any ordinary program involves using components from dozens of different companies. It's possible some other component fails, and if that's the case it's the responsibility of a different company and there's only so much we can do. The best thing to do is to take it up with the company responsible. If you keep asking us, I'm afraid it won't change the situation.

  • Steam itself is a third-party solution. If you want to publish to Steam, you have to deal with Steam. If Steam isn't working properly, unfortunately that's outside of our control and not something you can easily swap out with something else, unless you're willing to publish to a different store like Epic Games (which we also have a plugin for).

  • The problem is even where we can reproduce issues with this, there's nothing much we can do about it. From Construct's point of view Steam is a black box that automatically modifies the way the application works. It is meant to just work automatically and is not customizable. So I would say you should get in touch with Valve first regarding any issues with this - it's their software, their documentation says it should just work, and if there's a problem with it then they need to fix it.

  • Please only post in English on this forum - see the Forum & Community guidelines. I used Google Translate to translate the post from Russian.

  • It's meant to work automatically. If it detects the in-game overlay isn't supported, then it automatically uses fallbacks instead. In my testing the fallbacks worked as expected, for example showing the actual Steam UI over the game instead of the in-game overlay.

    If the fallback doesn't work as expected it's hard to offer any help as it's entirely implemented by Valve as part of Steam - it would be best to direct any further questions to them.

  • It's just not been implemented. It needs a separate mechanism on mobile, because click-and-drag doesn't apply with a touch screen, and touch-and-drag is already used for scrolling.

    On mobile there's actually a range of features that aren't supported, including entire major features like the Timeline Bar, because making them work on a small screen with a touch interface would be a major project. That's why we say the mobile UI is designed for reviewing and tweaking projects, rather than main development, which should be done with the desktop UI. On larger devices like tablets you can put Construct in to desktop mode in Settings, attach a keyboard and mouse, and use it like a small laptop.

  • The Steamworks addon should actually be easier to use - you don't need a steam_appid.txt file and it includes all its dependencies so it should more or less just work after an export without extra configuration steps. The documentation is here so maybe double check that. If you are still doing extra configuration steps you used to do for Greenworks, make sure you stop doing them for Steamworks, as it might actually break it.

  • If you believe you've run in to a problem with Construct and think we should fix it, please file an issue following all the guidelines. I have to point out though it's common that people make mistakes in their project and assume it's a Construct bug. Another cause of problems can be issues with browsers or system software like graphics drivers which are outside our responsibility. It's surprisingly difficult to say what the real cause of the problem was until it's fixed, so I would caution against ever jumping to conclusions - even if you think it's obvious.

  • Try uninstalling the app and do one of these two things depending on whether you want stable releases or beta releases:

    • Stable releases: install from editor.construct.net, and open Settings and make sure the update notifications are set for stable releases
    • Beta releases: install from editor.construct.net/beta, and open Settings and make sure the update notifications are set for beta releases

    If you mix these up and do something like install a stable release with notifications for beta releases, you've essentially bookmarked a stable release which will always then notify you about the latest beta. I figure that kind of mix-up is what's happening in these cases - if you've done one of the above two things and it's still showing incorrect prompts, you'll need to file an issue.

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Ashley

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