Contact Us

Feel free to reach out with contact details listed below. Please note we're based in London, United Kingdom and generally do not respond to communications over the weekend.

  • Help with Construct 3

    Customer Support

    Please email support@construct.net with your query. We aim to respond within 2 working days.

    Please note we can't help you with making or debugging your games. If you need help using Construct 3 please ask in our forums.

  • Bug reporting

    Found a bug?

    If you find a bug in Construct 3, please submit your bug here.

    Make sure you follow the bug submitting guidelines otherwise your bug report may be closed. This is the only way to submit bug reports to us and guarantees an engineer will look at your report.

  • Orders

    Get a quote

    If you'd like a quote for multiple seats of Construct 3 or wish to pay by purchase order/bank transfer please email orders@construct.net. Please include:

    • Your name
    • Your full address
    • Your country
    • How many seats you're looking to order
    • Period you'd like to buy for (eg 1 year)
  • Snail mail

    Write to us

    Feel free to write to us if you prefer. Please address all letters to:

    Scirra Ltd, Studio 414
    The Lightbulb
    1 Filament Walk
    Wandsworth
    London
    SW18 4GQ
    United Kingdom

  • Wall of fame

    Send us a postcard!

    We have an amazing wall of postcards sent to us by customers from all over the world - from New Malden to Mongolia, Tankerton to Alaska.

    Wall of postcards

    If you have one you'd like to send we love receiving them! Use the postal address above and include your Construct.net username so we can say thank you, and a Twitter handle if you'd like a shout out!

  • Other questions

    Other inquiries

    You can contact team members specifically with the contact details listed on the Construct Team Page. You can also email us for any other reason on hello@construct.net.

    Please allow up to 2 working days for a response from us, your email will be read and responded to as soon as possible.