just talked to google help
(1) Jessikah Watson
This chat is no longer off the record
Murphy 2:31 PM
Hi there, thanks for contacting Google Play Developer Support!
Is the error there now? Yesterday the message was intermittent, but it should be stuck in the console now.
me 2:32 PM
so i do have an error that needs to be taken care of?
Murphy 2:32 PM
Yes, if you see the alert, you'll need to update the OpenSSL in your app.
me 2:33 PM
would you have any info on what part of my app need the up date
Murphy 2:34 PM
Specifically, the OpenSSL part. The entire package, as there's a security leak in the code.
me 2:35 PM
do you know if the latest virsion of crosswalk has been having this error
i use construct 2 then i wrap it in intel "xdk crosswalk"
Murphy 2:36 PM
I don't, unfortunately. This message is specifically about SSL, so I would grab the latest update and update your APK.
me 2:37 PM
do you know how long i have?
till the game gets removed
Murphy 2:37 PM
Currently, there's no deadline at the moment, our policy team has just states "ASAP".
me 2:39 PM
ok im part of a game maker fourm that use the program construct 2....and were working on it ...but no secsuss yet
any more info you can give me that mite be useful to us figuring it out?
Murphy 2:41 PM
I don't have much info, unfortunately. Our policy team has only stressed that Developers update OpenSSL within their APK's as soon as possible.
I don't have any development support for you, I'm sorry.
me 2:41 PM
its ok....if the error go's away again will it come back like it did this time
Murphy 2:42 PM
Yesterday was a hiccup, as it was prematurely announced. The message will now be permanent until the SSL is updated in the APK.
You can unpublish the app if you'd like to work on it without worry about the app being removed.
me 2:43 PM
if the game gets removed dose my acount get intruble or band?
Murphy 2:44 PM
Your account wont be banned for only one app being suspended. More than 3 might be an issue for my policy team.
me 2:44 PM
and if i do get beand what do i have to do to get it unband?
Murphy 2:45 PM
If your app gets suspended, our policy team will notify you and provide instructions on how to fix and appeal the decision via email.
me 2:46 PM
and if i get banned?
Murphy 2:48 PM
Same email, just a different workflow for appeal. I think it's actually the same link.
I would concentrate more on fixing your app. Suspensions can be fixed.
me 2:48 PM
ok so its at least possible lol...thanx for all your help im gonna post this conversation on our forum and hopefully we can figyear it out soon
Murphy 2:49 PM
Okay, good luck!
Have a good day.
me 2:49 PM
you too and again thanx for the help