Another example is that the "Save to folder" option disappeared one day randomly
FYI, that's an opt-in experimental feature, and experimental features are subject to change at any time (as indeed it did). It should be shipping as stable and enabled by default soon.
Another observation I've seen from other users: Even though you're paying a subscription, you will find you will be asked to "report your bug to X company" and such
We always had a similar policy with Construct 2 as well. If the problem is with another company's software, you need to report it to them - we can't fix other people's software for them. It's usually quicker to cut out the middle-man and report issues directly. And if we can't reproduce the issue ourselves, we can't file the issue on your behalf anyway, so reporting it yourself is the only option.
Bugs and other quirks and issues always come up with software - we work really hard to make a reliable and robust product, but nothing will ever be perfect. Like most software, Construct 2 always had its own quirks and issues, and people often made similar remarks about Construct 2 as well based on that.