Rudi55 yes I always hear this from the construct team...goto google: site: construct.net/forums xyz ...which honestly is such a blow-off response.
As far as I'm concerned the website is part of the $99 per year we are all paying for...being able to find information fast.
I do have to admit I agree partly with you. In any case, was just trying to help.
Must say I have always found the official 'manual' (of C2 in any case) severely lacking. It describes the bare basics of everything, but there are hardly any examples to be found. I suppose this could be due to the fact that examples can't be tailored to everyone's needs.
But it has certainly forced me to open new topics on the forums, and that waiting, or should I say, hoping for a reply can be a not so fun experience. I mean, you stumble across a problem and want to solve it preferably before the days end so you can move on with your project.
Fortunately there are many helpful people here on the forums, who basically help for free. But your argument has made me think just now; should it be the community to carry the burden of customer service?
Ofcourse, without a thriving community, when the manual would be lacking, the forums can be really helpful. Although I don't feel the manual should be lacking in the first place.
I'm still using C2, and I will probably need to upgrade sometime in the next years, I surely hope they will improve on this. Especially with a recurring subscription, which is basically like a prison ball and chains around your ankle, because you know you can't escape from C3 sooner or later.
Oh, where I was going is, with that recurring income I find it unlikely that a decent manual and improved service will be out of the question.