How often does Scirra log people out? And why do I lose my themes and settings?

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  • Yesterday, I fired up the desktop version of Construct 3 and I was no longer logged in. Not a huge problem to log back in again, but it defaulted to the default theme, not the one I purchased.

    I tried to select the theme in Settings, but it's not even installed any more! Do I have to re-download and re-install the theme every time Scirra logs me out???

    UPDATE: Ugh. All my settings have been erased, too. I set those up months ago and I don't remember what I changed. Gads, this sucks.

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  • That was most certainly a browser issue.

  • The settings going away is probably a browser thing, like if you delete browser history. But I did notice that you will be logged out every time if you log in on another device like a Laptop or something.

  • I lost everything the next day, too!

    I assumed that Scirra, like some other sites, periodically log people out due to piracy issues. I was just frustrated that I had to reinstall my theme, and redo my settings.

    After seeing your posts, and having the same thing happen the next day, I did some digging. I was pretty low on HD space so I got rid of some games I no longer play and I think that cleared up the problem. So far everything is working well!

  • wait same happened to me

    i changed settings on edge-

    edge://settings/privacy/clearBrowsingData

    take off clear browsing data

    should work

  • If all your settings have been reset, it is because the browser decided to delete all Construct's local storage (sometimes confusingly called "cookies", even though Construct just uses this to remember your settings locally and doesn't send it to any servers or use it for tracking). Unfortunately that is beyond Construct's control. Browser settings, or browser extensions, orientated around privacy or tracking may be responsible for occasionally clearing data, so changing any related settings may help. You can also try pressing 'Request persistent storage' in the About dialog to request that the browser tries harder to keep your data (but AFAIK that's still not a guarantee).

    If you were low on storage space I would guess the browser cleared storage to try to save space. The usual methods of clearing space on disk may help avoid that happening again, and Construct's 'Storage cleanup' dialog may help reduce how much storage Construct is using. It's also probably the case that the more storage Construct uses, the more likely the browser is to choose to delete its storage if the system is low on space.

  • yes thats it i cleared cookies!

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