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From the Asset Store

Gif

Wind effect

$2.49 USD

Animated wind effect for objects, grass, trees, etc.

Mikal

- necromaster
- - Joined 4 May, 2012
  - 56 topics • 208 posts
- 1
- 15 Aug, 2012
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Hi, I did not receive the license text file at my Paypal email account.

Can someone please look into my case, I have already emailed the Paypal Transaction ID details to the relevant email accounts here.

Thanks,

Gavin
- necromaster
- - Joined 4 May, 2012
  - 56 topics • 208 posts
- 1
- 16 Aug, 2012
- Quote
Hmm... still no word from anyone at Scirra, nor word from Tom or Ashley... and it's the third day since I bought Construct 2.

Help, I'm having withdrawal symptoms from using the Free Edition already!
- Kyatric
- - Joined 18 Aug, 2010
  - 280 topics • 8,340 posts
- 1
- 16 Aug, 2012
- Quote
Check in the junkmail of the email adress that is attached to your paypal account.

Otherwise, if you want to directly contact scirra concerning license issues, send a mail to licensehelppis@scirra.com

Here on the forum without a warning (@Tom; Ashley) they will just not see this post.
- necromaster
- - Joined 4 May, 2012
  - 56 topics • 208 posts
- 1
- 16 Aug, 2012
- Quote
Yes, I checked that. Not sure if I had accidentally emptied out my spam folder though.

I have already contacted licensehelpjvs@scirra.com and supportjvs@scirra.com. It's already past their yardstick of "2 business days". I guess Tom and Ashley are really busy with r100. Really really busy!

Sorry got to go clean up the drool I'm leaving all over my keyboard just now...
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- Nickydude
- - Joined 20 Jan, 2011
  - 74 topics • 382 posts
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- 16 Aug, 2012
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Didn't they say they would be at GenCon?
- necromaster
- - Joined 4 May, 2012
  - 56 topics • 208 posts
- 1
- 16 Aug, 2012
- Quote
Ahhh... the plot thickens.

Guess, I just got to hunker down and wait.
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,453 posts
- 1
- 16 Aug, 2012
- Quote
Dear Gavin,

Please accept my apologies, we've been recently inundated with emails and are a little behind schedule, I had the day off yesterday as well because it was my birthday! (Probably a mistake!)

I'm doing all the emails today so you will receive support soon.

Tom
- sqiddster
- - Joined 5 Sep, 2011
  - 173 topics • 3,166 posts
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- 16 Aug, 2012
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Happy birthday! <img src="smileys/smiley20.gif" border="0" align="middle" />
- necromaster
- - Joined 4 May, 2012
  - 56 topics • 208 posts
- 1
- 16 Aug, 2012
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In that case, Happy Birthday!!! <img src="smileys/smiley20.gif" border="0" align="middle">

Don't worry, I know the feeling of being inundated with work. Take for example my game review website... After reviewing Airscape, it's been one hectic review after another.
- Rory
- - Joined 19 Jul, 2012
  - 48 topics • 1,040 posts
- 1
- 16 Aug, 2012
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I think some slack has to be cut here :) birthday boy deserves a longer break!
- 2dchaos
- - Joined 28 Mar, 2012
  - 53 topics • 443 posts
- 1
- 16 Aug, 2012
- Quote
In that case, Happy Birthday!!! <img src="smileys/smiley20.gif" border="0" align="middle">

Don't worry, I know the feeling of being inundated with work. Take for example my game review website... After reviewing Airscape, it's been one hectic review after another.

Nice site ;D
- Tom Construct Team Founder
- Moderator
- - Joined 10 Jun, 2007
  - 589 topics • 4,453 posts
- 1
- 16 Aug, 2012
- Quote
Up to date on all emails now, everyone should have had a response. If you still have problems or did not get an expected response to your emails please resend them to support at scirra .com

(And thanks for the birthday well wishes!)
- necromaster
- - Joined 4 May, 2012
  - 56 topics • 208 posts
- 1
- 16 Aug, 2012
- Quote
Problem solved. Case closed.

Sheepy: And, thank you.