I have deleted several posts from this thread.
As far as I can tell,
Emac asked a question that was actually unrelated to the plugins/items sold by —, therefore they had no obligation to support you with that. They attempted to offer some help anyway, but then it appears the goalposts shifted to whether or not an email (about the unrelated problem) arrived. Considering there was no obligation for — to help in the first place this seems like unnecessarily hostile activity on the forum from
Emac - consider this a warning.
I'd remind all forum users to review the Forum & Community guidelines and do your best to abide by them at all times.