Ashley's Forum Posts

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    Do whatever you need to do to control your own sanity though

    Yeah, well, towards that I'm going to close this thread now. All I want is for me and the rest of the Scirra staff to be able to do our jobs without receiving abuse. That's not up for debate, and I'm not prepared to discuss it any further. It should not need any further explaining. It is the sole point I want to make here: there is a minimum standard of behavior that is required. If you can't do that, then you should leave.

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    Do you really think "don't be abusive to the staff" is some kind of heavy regulation?

    You know, the forum is really only a fraction of what we deal with. You don't see things like when someone digs up a Scirra staff member's personal social media account and spews a ton of vile abuse at them. It is totally unacceptable and makes everyone's lives harder. We have zero tolerance for that or anything that remotely approaches it. It simply can't be allowed. We have the right to go about our jobs with a basic level of treatment. This is the kind of backdrop to why I am really serious about enforcing this.

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    We only shut down forum threads where people cannot abide by basic rules of civilised conduct. There is plenty of discussion on the forums that I don't necessary like, but tolerate because people abide by our basic rules of conduct.

    Do you mean to defend people's right to be abusive to Scirra staff? How is that even up for debate? It is so completely unacceptable that I strongly encourage anyone who thinks that to leave. Go and use someone else's software if you really think that.

  • Is there any chance you'd be releasing a C2 version as well? Or this would be a C3 exclusive feature?

    We've stated several times previously: only C3 will be getting new features from now on.

  • I think this is a bug with using Physics with savegames. It also came up in C3 and I think it's fixed there. We backported the fix to C2 so it should be fixed in the next beta (hopefully out this week).

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  • I can't reproduce in NW.js 0.29.0. I think the problem is you're just using an old version of NW.js. We had to add that line to improve detection on the current versions of Firefox and Edge. It ought to work on older versions of NW.js too, I'm not sure why it wouldn't - it's long supported WebRTC Datachannels which is what the check is looking for...

  • Yes, we're planning on adding extra features for monetisation. This is literally the very first release that acts as a minimum viable product (MVP) so you can get going with it already. We have always taken an approach of release early, release often, rather than delaying things a long time in order to try to release a completely finished product in one go (which is often impossible anyway - you need some period to work out the bugs!). Features can often take several weeks to flesh out and get right. We'll be continuing to do so with Instant Games in the near future.

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    I deal with thousands of bug reports and have a well-honed routine approach to try to get to the bottom of the issue effectively. Sometimes this can be frustrating for all parties, yes. However it is by no means an excuse for abusive behavior. This is not about my feelings, or trying to control people, or trying to be an authoritarian dictator who controls everything. This is about setting basic rules for civilised behavior.

    For example, we have new guidelines for conduct in bug reports, because some people's conduct is completely awful and unacceptable. Take a look through those guidelines. Do you think any of them are unreasonable? No. They are simple, basic, reasonable rules that anyone should be able to abide by.

    Unfortunately some people are unable to abide by these basic rules of civilised conduct. Those people are no longer welcome on the forums. Some of those people may decide that they've been unfairly treated and in order to cover up their abhorrent behavior, try to portray me or anyone else at Scirra as silencing debate or ignoring problems. This is complete nonsense. These people are defending their right to be abusive. These people must be removed from the community. As I said: this is about setting basic rules for civilised conduct.

    I am happy to discuss our rules in more detail if anyone has questions about them. However if you disagree with the principle of setting basic rules of conduct, then please, leave, go and use someone else's software, and please go and post regularly in their community instead!

    There is a major difference between any frustrations that come up in dealing with a bug report, and downright abusive behavior. It is also the responsibility of the moderators to have some degree of proactivity. On the forums we do not sit around idly waiting for flamewars to kick off and then turn up when people start reporting posts. We are proactive in identifying poor behavior and dealing with it before it becomes an issue, not after. Anyone who runs any kind of online community should have a similar approach.

    I must emphasise I'm not trying to take control here. It is also ridiculous to suggest I am trying to remove criticism. There are literally hundreds of critical posts on these forums, and more are posted regularly. This is obvious to anyone who regularly reads the forum. We still allow this despite how tough it can be to plough through reams of criticism on a daily basis. It is rare that we close these threads entirely, and even when we do often it's long after everyone's had plenty of time to say what they want. We always have a good reason to take action. Pointing at such examples and saying we're shutting down conversation is misleading and is arguing in favour of a community that tolerates abuse.

    All I am asking for is to have basic, enforced rules about civilised behavior. If you dispute this, then I will do everything I can to distance ourselves from that part of the community. Note this is not an attempt to take control. You are of course free to run an independent chat room as you see fit. I mainly want to encourage you to improve the community. Failing that, we will remove ourselves from it.

    Having said that, I have one minor request that I believe is reasonable. Please rename the channel to include the term "unofficial". I am sure you would agree that you aren't trying to pretend to be an official part of Scirra.

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    Please also rename the Discord to either "Unofficial Construct Community", or "Construct Community (unofficial)", to indicate that it is not run by Scirra.

  • I would not be surprised if the Scirra team actually does at least read every single suggestion.

    I do read every single suggestion. I check the new suggestions list every day.

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    The Discord channels are unofficial - although Scirra staff occasionally drop by we don't run any Discord channels ourselves and we have no powers to moderate (as far as I'm aware anyway).

    One of the keys to keeping a good community is good moderation. If people are being unreasonable/jerks/trolls, they need to be punished or banned. We do this on the forum, e.g. we occasionally lock any particularly bitter or flamewar-style threads to cut off unhelpful discussion, and ban the worst offenders. This doesn't mean the forums are perfect, but it generally prevents things getting too ugly.

    This doesn't appear to happen at all on Discord and things regularly get really ugly with apparently no reaction from the moderators at all. Just today I was on the Discord and someone was directly and personally offensive to me with language that would qualify as a ban on the forum. All I can do is block them for my account, but apparently they can still hang around and keep saying stuff like that with no consequence. That sets a really poor tone for the channel as a community space and can easily degrade even further in to a toxic environment. This also reflects poorly on the wider community.

    The last few times I've been in the other Discord have been totally miserable experiences to the extent it makes my job worse and more stressful. I'm going to stop going. The moderators need to *seriously* step up their game and clamp down hard on the kind of things that go on in there, otherwise I'm not coming back.

  • Yeah, lots of people just vote for everything if you don't put a limit in.

    There are over 200 ideas on there. If we can manage 1 feature a week average, that's over 4 years of work. Meanwhile there's all the bug reports, maintenance, support etc. still going on. It's not like the more votes there are the more we can get done. So we want to force people to only issue votes for the thing they want most to help us prioritise. You can always log on and rearrange your votes if you want.

    BTW I checked with aha.io, votes on features marked shipped aren't counted to your limit, so you can re-use them.