GeorgeZaharia I get what you're saying. So far no one has reached out about that free hour however. I've spent a lot of my time helping other people figure things out, like about half of my life, and I did it all for free. I both have no regrets and I wish I had charged for that time, but in any event. I wanted to share what I had figured out in hopes that it would help someone else.
You got lucky, don't say that in a legal product, somebody might have a trolling attitude and buy it 10,000 times just to claim that 1 free hr of support for each purchase it made (i was tempted to be honest for about 30 seconds, but then my human part took over). You would be legally stuck in 1 year of unfortitude, repeating the same thing each hour over and over again. Just saying, in the worst case, lets say a youtuber like jacksuckatlifes decides to do that to you..... better not to have it there as an option. Just a instruction manual would be fine, is a 20 events example right? probably not hard to understand.... no need for adding 1 free hr of teaching.
Look is not about the example/product (i am sure it works, and is a good solution, if you noticed i didn't said, oh you could do that like "ex"), is more of be aware of stuff you say on advertising your product, and people that your advertising reaches to, they might claim things you don't expect. Be safe than sorry that's all im saying. Again good luck with the sales.