White screen bug

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  • Hello! My application has 0.83% ANR error rate with a compliance threshold of 0.43. It has a crash rate of 0.2%. I notice that the optimization in my application is very weak.

    My players send me videos with one of the common errors, in the form of a screen that blinks or completely fills with white.

    Some graphic artifacts, lags, delays. All this is present. Especially, as players note, on one of the layouts, this occurs more often.

    I am sending a video with a bug from a player. Maybe you know what exactly the problem is?

    Critical, I use a loop that creates objects at startup. (loop up to 6). And a light scrolling layer system. I don't think that the problem is in the small cycle and create object.

    I want to add that this is not the only layout with this problem.

    youtu.be/PnMVB8VHEww

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  • I assume this is on Android?

    I don’t see any issues in your code. Are you using any addons, particularly for ads or analytics? In my experience, these are the most common causes of crashes in mobile apps.

    Your best bet is to find a device where you can reproduce the issue and record a Logcat log.

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  • Hello. In my opinion, the bug with the screen shown in the video is not related to the crash and error rate in the developer console.

    1. What we see in the video looks like a bug, but it does not go beyond the game and Google most likely does not register it, because it is clear that the game did not freeze or close, but reacts quickly enough to the player's actions. But why everything turned white there, you need to reproduce it yourself and figure it out.

    2. Now back to the errors in the developer console, if you have analytics, purchases and advertising in the application, and maybe even advertising mediation, unfortunately you will be very dependent on the quality and volume of traffic. You need to triple analyze how many devices and which devices create errors and block these devices if there are too many coincidences, it happens that some model of a cheap Chinese smartphone destroys all indicators.

    It happens that an application is just gaining popularity and still has few installations, and some three players from India ruin your crash rates.

    It also happens that the good times of the game have already passed and you have started to buy traffic and its quality is cheap and it can also have many such devices that destroy the indicators.

    High fragmentation of devices is a very big headache for developers.

  • I assume this is on Android?

    I don’t see any issues in your code. Are you using any addons, particularly for ads or analytics? In my experience, these are the most common causes of crashes in mobile apps.

    Your best bet is to find a device where you can reproduce the issue and record a Logcat log.

    Yes, it's only android, because iPhones have good performance.

    I have mobile advert and mobile iap. In-app purchases and advertising. But advertising is only voluntary by pressing a button that the player did not press. That is, such a bug with a white screen only happens on certain layers, very rarely but accurately

    And I don't understand what it is connected with. Now a completely different player has dropped a screenshot from another layout, where blur is used in the background. By webgl effects. (blur vertical + blur horizontal + divide).

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