Playable Ads not show

  • hello,

    I got this error when upload playable ads, preview just blackscreen

    I export with Construct 3 R139 beta

    and just make the simple button to click

    how to fix this prolem

    thank you.

  • Ashley

    Got the same error.

    Anyone can help with this?

    Thank you.

  • The term scriptElt does not occur anywhere in the Construct runtime. So I believe the problem occurs in Facebook's side so should be taken up with them.

  • its weird, I try to make an simple playable ads manually with pure html and JS (not using construct) , just encode an image, add button to click, then upload, its work well,

    just ask Facebook Developer Community one week ago until now no body response. very sad!

  • Ashley

    I tried other playable ads too, not using c3 and it works too.

  • It's an issue with Facebook's code, please take it up with them:

    The term scriptElt does not occur anywhere in the Construct runtime. So I believe the problem occurs in Facebook's side so should be taken up with them.

  • I haven't had any issues thus far with FB playable ads going live. I have however seen issues while displaying in the FB advertising dashboard. Which is likely on FBs end.

    I don't use the FB plugin for a CTA - I use the "Browser" plugin and a "Execute Javascript" action

  • facecjf

    thank you, I tried but still got the same problem

  • I wanted to try facebook playable ads and get the same error. "ScriptElt" may be typo error for "ScriptLet", I don't know. It seems like an issue with Facebook. Anyone reported this to Facebook?

  • Although I haven't had any issues with "ScriptElt" as of yet - I do experience a no show of the playable within the ads dashboard of facebook sometimes - but when live, it shows. I sent them an email about the issue yesterday. I was informed that they are aware of some issues on their playables platform. Seems related to the recent outage. From my experience, they are usually rather quick to respond to these types of issues. Especially since playable ads are extremely effective and a huge portion of spend in marketing terms.

    Are you guys using the Facebook Object? - I don't use it and have zero "ScriptElt" errors. I'm curious if that has something to do with it. Try removing it, you don't need it for a FB playable ad. I use the Browser plugin - as I have posted prior with an "execute javascript" action for the exit API. Which works for other ad networks as well.

    A few places to test out your playable to see if it will work:

    Iron source :

    https://demos.ironsrc.com/test-tool/?adUnitLoader=dapi&mode=testing

    Applovin:

    https://p.applov.in/playablePreview?create=1

    These ad networks require the same data URI inlined single html file approach that facebook does - so it's a great way to test them. You will however have to adjust the exit API accordingly to test.

  • I tried both with Facebook plugin and browser execute. I got only black screen within ad dashboard. I didn't go live to test it.

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  • cerxer :/ bummer. Well, keep me posted with your findings, and I will do the same. I expect to hear back from FB today (hopefully) - things have been a bit hectic with GDC going on

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