Oops! There was an error loading Construct. What's wrong?

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  • I just bought Construct and every time I open the editor this error appears. I have already tried to do everything it asks, I also reinstalled Chrome. What is the problem? I'll paste the errors that are there:

    Failed to load resource: the server responded with a status of 400 ()

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/propertiesBar/propertiesBar.html': Event

    (anonymous) htmlimports.js:1

    editor.construct.net/:1 Uncaught (in promise) Event

    /r189-2/components/misc/midPane/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUbx9avF1AFEuFBcDpCgmVZl9lIM-yW9blYmELFQ766u-X78rQcuz08p48HgC9LkWktMCEMqCqst28ymFpXOIRQr2tMPplHOe7AMqyHuydd-Ke:1 Failed to load resource: the server responded with a status of 400 ()

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/misc/midPane/midPane.html': Event

    (anonymous) htmlimports.js:1

    /r189-2/components/bars/zOrderBar/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb6IEzVF05BHtPlFMv11tmTaG5w-LMUXiYW0xTH_pKTcE5fVACh4TRzoygujGPq-VEDHX26S8dpVdsS28H7GM6-eD0y9O5au9yrsqYtIxDzxO:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/bars/tilemapBar/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb1GJqwBsB3LngbhzigaoxbQeQp1cLRnC8AYnMJXRRMuRlgBX2Ra2qhq-I_YyRSJlDJQLSiYep2ZGNj0fzwhrsjocutXGn7QuGWQIRjyQ_cRN:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/misc/mainMenu/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb9X_54OJQkayBSxUkcU5eSgwysN-Bu3dFKqDp-2NuU0c7kA9_Je2tVdZ5kOCed22HKynPqrAAR1CVP97CjzRhySUOHY6FUb135e56wXE5s-S:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/bars/layersBar/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb6IEzVF05BHtPlFMv11tmTaG5w-LMUXiYW0xTH_pKTcE5fVACh4TRzoygujGPq-VEHbaZ_b4kvGnV3cP-htY1ubdapYtkExK1x7My-LGr9B1:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/bars/findReferencesBar/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb_q-yOWN3x5oEfKl6rH6wgfA9U-jrByghZlNPiIS_KRYaA1MlKuak543K1A1doztJHf922SNI03vQBl8R34fHBJ9miC8_shABA1q8ZJwxrp_UADOXZIIJi3p8WlMW5UU6w:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/misc/startPage/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb6IEzVF05BHtPlFMv11tmTaG5w-LMUXiYW0xTH_pKTcE5fVACh4TRzoygujGPq-VEPQIcjdwFYPD9auiKRzmAUunhAEXpcGrcHEfdM5GIAII:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/bars/timelineBar/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUbws6CWXQMIJU5uAPTWUGRu58y2RbFjCJxnmhMKMu9AL2U6TyT6OF98COw-4RkBKLNfGUYuKnUf5QOv4WSqcJSiv_Hq4w9I7uZxclb715VRoXyM3OjbuG6EMm9ariR_tkRw:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/bars/findResultsBar/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb45l0c1JPTDepjqqRMKzb9nq3HwvY_b5TFAJ4udgQaxGY2c65iv7R9TADJK8UJGH8elU99uc8ViZWOoGKyYmsnTBsBgXbEjd2ZuBGRixsF9Hu1uKP59Lwm8D4-qlwJhD5g:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/misc/userAccount/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUbws6CWXQMIJU5uAPTWUGRu58y2RbFjCJxnmhMKMu9AL2U6TyT6OF98COw-4RkBKLNbQ5m9PLRRxIpjp-AzC7e6kj0CmwndNOw_KEVsWyqfft4IXWB3r6UK0u1Bc0vM4A4A:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/misc/buyNowPage/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb1GJqwBsB3LngbhzigaoxbQeQp1cLRnC8AYnMJXRRMuRlgBX2Ra2qhq-I_YyRSJlDCOd0Vc5eTPJDEtfBveZUrbKSq2LGtcjle5PeFQ3tcpd:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/bars/bookmarksBar/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb4F27NqaNhiijrFNR5wr-du-DeNnRNlitVBpSs3D8BPMUhn0Y_vYx6cd36maYPo9DEA8J18FbR48ur3uuByBqQHPv2feOjN0JWbKgQHyyYXjPMlcxtWoO_zVnRtgMrK0XA:1 Failed to load resource: the server responded with a status of 400 ()

    /r189-2/components/bars/projectBar/https://gc.kis.v2.scr.kaspersky-labs.com/FD126C42-EBFA-4E12-B309-BB3FDD723AC1/main.js?attr=2ozZeANdY3U_jBGPAmOUb1GJqwBsB3LngbhzigaoxbQeQp1cLRnC8AYnMJXRRMuRlgBX2Ra2qhq-I_YyRSJlDFbImDCXUWTGYncGCGxKavKhw7D5LrGqwKttaSvjlFG6:1 Failed to load resource: the server responded with a status of 400 ()

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/projectBar/projectBar.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/layersBar/layersBar.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/tilemapBar/tilemapBar.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/zOrderBar/zOrderBar.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/bookmarksBar/bookmarksBar.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/misc/mainMenu/mainMenu.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/findResultsBar/findResultsBar.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/findReferencesBar/findReferencesBar.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/misc/startPage/startPage.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/misc/userAccount/userAccount.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/misc/buyNowPage/buyNowPage.html': Event

    (anonymous) htmlimports.js:1

    htmlimports.js:1 [HTMLImports] Unable to add import 'components/bars/timelineBar/timelineBar.html':

    Tagged:

  • It looks like you have the Kaspersky Internet Security browser extension, which is broken and prevents Construct from loading. You should disable or uninstall it. Construct's error screen should have already pointed this out. It would be helpful if you could also report it to Kaspersky.

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  • I uninstalled Kaspersky, luckily it was on a free trial. Now it gives me these errors:

    [Root-SW-Offline] Up to date

    main.js:1 Failed to load resource: net::ERR_CONNECTION_TIMED_OUT

    register-root-sw.js:17 Registered root service worker on editor.construct.net

    main.js:1 Failed to load resource: net::ERR_CONNECTION_TIMED_OUT

    main.js:1 Failed to load resource: net::ERR_CONNECTION_TIMED_OUT

    htmlimports.js:1 [HTMLImports] Unable to add import 'main.html': Event

    (anonymous) htmlimports.js:1

    loader.js:1 Logging loading screen error to analytics

  • Solved using Firefox instead of Chrome

  • Diora - for what it's worth I contacted Kaspersky about this and they provided some more steps to follow if you want to diagnose the issue - see this thread for details.

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