Cocoonjs black screen After connecting in google play

Hello I'm trying to use cocoonjs, however I'm having a black screen problem. I open the game, googleplay connects, but then the screen goes black. If I close the game and open it again everything works. The problem only happens when the text box appears the first time the app is installed and googleplay needs to connect.

I installed the cocoon developer app to debug the game. And the following appears:

But I did not find anything that would help me solve this. I have already performed various recommended methods to remove the black screen and nothing solves it.

If anyone can help me I would be very grateful. Thank you.

Nothing? The error also happens when I open the leaderboards, when closing the leaderboards the screen goes black and I have to restart the game.

I discovered that the problem only happens on my smartphone. Now I need to find out what's causing this.

Hi,

what plugins have you installed in C2 and your Cocoon project?

Regards

Andy