Ashley's Forum Posts

  • The .capx you provided does not appear to match the reproduction steps. It does not use the TextWidth expression at all.

  • Closing as not a bug. Looks like you search through X index 0 then report back the value at X index 1.

  • Closing, should be fixed in the latest beta.

  • If you think it's a bug please report it to the Bugs forum following all the guidelines.

  • Yeah, Crosswalk basically is the full Google Chrome browser and Apple don't allow any other browsers on iOS. (And people thought Microsoft were bad...) You can get Chrome for iOS, but it's just a wrapper around the iOS web view (which is based on Safari).

  • It's not a bug, your events are wrong. Read the tutorial Kyatric linked to. The 'Wait' action does not pause the loop, so you never change the value of 'i' so the loop continues forever.

  • I do not believe cutting any images in to smaller tiles will improve performance. I'll believe it when I see a benchmark proving it. It could also cause you annoying seaming problems.

  • You need to wait long enough for the offline caching to finish. It can take a while sometimes and it doesn't display the progress so it's hard to know when it's finished.

  • Both your options result in identical rendering work. It is probably easier to go for option 1.

  • We have not removed any feedback ourselves from the Steam page for Construct 2, and I doubt that Valve have either unless they were cleaning up entire spam/bot/abusive user accounts. Occasionally, users remove their own posts after we help them to resolve any issues they were having.

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  • Do you have benchmarks to back that up? As thehen said, we generally find low-power devices are CPU-bound, not GPU-bound. GPUs are very well optimised for things like downscaling, and with mipmaps they do it with very good quality. We also support memory management to avoid running out of memory, so even devices with 512MB of RAM can get by with a well-designed game. Unless you want a huge game to run on a low-powered Android handset (which the CPU probably couldn't handle anyway), then it seems like drawing multiple sets of artwork is just a waste of time and unnecessary bloat to the size of the game.

  • I'm afraid we cannot issue Steam refunds since Valve handle all payments. If you want to transfer to the standalone version you should request a refund from Steam and then purchase again directly from us. Again, both versions are absolutely identical in terms of features, except in how they handle licensing, which is a mandatory requirement imposed by Valve and is the same for all software listed on the Steam store.

    We previously had a stability issue that affected a minority of users; we worked to address it and we believe the issue was fixed. AFAIK this is the first case of stability issues on the Steam version we've heard of since r152. The most common cause of stability issues are buggy graphics card drivers. It's also possible the problem is caused by Steam - have you tried disabling features like the "in-game community"?

  • I'm sorry if we haven't been able to immediately respond to any support emails - there are only two of us who look at emails and we've both been having some time off over the holidays. We should have announced this before taking the time off, so my apologies. If it is urgent you can contact me directly at ashleyivo@scirra.com.

    We provide a free edition of Construct 2 on both Steam and directly from our site so you can test out the features and see how it works, and make sure it works smoothly. For the vast majority of our customers we understand Construct 2 is pretty stable, but in some circumstances buggy graphics card drivers can cause crashes. There's not much we can do about that since it's the graphics card vendor who has written broken code, not us.

    All content on Steam - the entire catalogue of games and apps - are tied to Steam and require Steam to be running for the game or app to run. This is normal for all Steam content and is enforced by Valve. However if you don't use Steam, it's a good reason to buy it directly from us instead of from Steam. Since Valve handle all authentication and payment for games and apps on the Steam store, I'm afraid we also cannot help with any refund requests - they will have to go via Valve.

    I'd encourage everyone to try out the Free edition before thinking about making a purchase - that's what it's there for and giving it a try for a few days before buying should hopefully avoid any surprises.

    Edit: I'd also add the Steam version is absolutely identical to the one available from our site in terms of features - it's only the licensing that is different and handled via Steam instead of our usual license file. You can also get beta releases with the Steam version as described here: http://steamcommunity.com/app/227240/discussions/0/810923021602340037/

  • iframes work fine. It should clear memory within seconds, not minutes. It should interact with the page just fine.