Why is my license not working?

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$31.99 USD

2D fighting template based in the game that defined the fighting games genre.

- Nic_MDS
- - Joined 30 Jun, 2015
  - 7 topics • 25 posts
- 1
- 13 Mar, 2023
Hello. I just sent an e-mail but I need help as soon as possible.

My license, that is paid, isn't working. Even my C3 License Badge isn't showing on my Profile Picture here on the forums.

The license page says that everything's paid. I have nothing in debt, my Credit Card is okay. I just don't get, what happened?

If you guys can help me out, I will greatly appreciate, because I really need to use it and I can't work on my project since it is well past the limitations of the free version.
Tagged:

bug
help
license
payment
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- Nic_MDS
- - Joined 30 Jun, 2015
  - 7 topics • 25 posts
- 1
- 13 Mar, 2023
For now, I see that Scirra didn't charge me this month up to now. I hope to get some help about it, since I really need to get back to my project. The site says that the next charge will be only in the next month. I'm afraid of canceling it and doing another sub and next month be charged two times by mistake.
- Ashley Construct Team Founder
- Moderator
- - Joined 21 May, 2007
  - 668 topics • 30,061 posts
- 1
- 14 Mar, 2023
Please contact supportmmn@construct.net for any queries about subscriptions or payments. For privacy reasons we cannot help with those queries in a public forum.