Constant timeouts

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- megatronx
- - Joined 25 Sep, 2008
  - 297 topics • 2,148 posts
- 1
- 6 Nov, 2019
- Quote
Hi,

I am constantly having problems getting in to my sellers account with Error 524 Ray ID: 531ac2f8af28cc7b most of the time. Often I can't get there for days and I give up. I also need to Consent every time I'm there!

First problem has been occuring for years already. Please fix it!
- Kyatric
- - Joined 18 Aug, 2010
  - 280 topics • 8,341 posts
- 2
- 11 Nov, 2019
- Quote
Looks like you are referring to issues with scirra.com and the seller account there.

In the long run, this will be all transferred to this current construct.net domain/website which should have a lot less connexion issues.

No time frame as to when this will be achieved for now though. Our team is working daily on improving as many parts of the website as possibly with our limited resources.
- megatronx
- - Joined 25 Sep, 2008
  - 297 topics • 2,148 posts
- 1
- 11 Nov, 2019
- Quote
Thanks for reply. I will want to upload new music to the store soon, so as I understand my account will get transfered will all my stock?

Thanks
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- Kyatric
- - Joined 18 Aug, 2010
  - 280 topics • 8,341 posts
- 1
- 12 Nov, 2019
- Quote
At some point, yes, it will be.

But for now, you can still upload in the regular way to the former website.

There are still items being added daily to the store.