Did not retrieved any assets upon purchasing from store
I purchased a few item from the construct 2 store but once the payment is approved i did not
received the item that has been purchased.
Upon checking under my payment link, it clearly shows that the item have been purchased but there is 0 in quantity
in regards to the item.
Anyone encounter this issues before? Really nervous right now as initially I thought it was my browser issues and I did another round
of similar purchases, which end up leaving me with 2 payment yet with 0 items.
Been buying stuff from the store with zero issues till this came up.
Steps to Reproduce Bug
- Bought a bundle pack from Otora Adventure Bundle
- Bought kenny game assets
- proceed on making a payment and card details
-I remembered upon purchasing an error page appears which state an error regarding a "table rows"
-Item selected is still available for checkout
-under my payment links Item, payment is approved but with 0 quantity for items
Received an email for confirmation of buying from store and the assets available to be downloaded immediately
Operating System and Service Pack
Construct 2 Version ID
Construct 2 R 216