Please help. The app is not compatible with your devices.

Hello.

Sorry for my English.

Help me. Did the game, the screen size is 1600 * 900px, compile through intel xdk. When filling in Google Play in alpha testing on all my device hangs the inscription "This app is incompatible with your device." At the same time settings google play dev console is that my devices are compatible.

I decided to calculate the process of elimination, took a test sample of Construct 2, filled it in Google Play - all devices are compatible, check what was the difference, it turned out that different screen resolution. In devices of 1280*720px. At the same time, the game is scale outer and debugging in intel xdk all displayed perfectly on my phone.

How do you deal with such a problem, really have to redo the game at low resolution? Or can some trick there?

I would be very grateful for the help.

hey there. im facing the same issue.

i try disable many plugin and also add more plugin on intel xdk. it doesn't work.

i tick the full screen. also didn't work

let me know if you know how to solve it