Error when trying to save

Been working with construct fine for a month but now I have trouble saving anytime i try to and if I don't, just working on it crashed it too. Pasted the error code below.

I have one add on. Gotton from the add on page. BetterOutline. I added a few fonts.

Have tried with chrome, brave, edge browsers. Tried clearing cache. Rebooting my laptop. One time after I opened the file and saved over on top of it making the file 0 in size and corrupted it.

This is a PC laptop, when I open on my mac so far it seems to be working but I don't have any monitor support with that laptop and it's much weaker :( Any help would be appreciated. Let me know if any other information is needed.

The error: Error report information

Type: unhandled rejection

Reason: Error: Failed to fetch TypeError: Failed to fetch

Stack: TypeError: Failed to fetch

Construct version: r432.3

URL: editor.construct.net

Date: Sun May 11 2025 10:35:14 GMT+0700 (Indochina Time)

Uptime: 471.6 s

Platform information

Product: Construct 3 r432.3 (stable)

Browser: (unknown) (unknown)

Browser engine: Chromium

Context: browser

Operating system: Windows 11

Device type: desktop

Device pixel ratio: 1

Logical CPU cores: 16

Approx. device memory: 8 GB

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36

Language setting: en-US

WebGL information

Version string: WebGL 2.0 (OpenGL ES 3.0 Chromium)

Numeric version: 2

Supports NPOT textures: yes

Supports GPU profiling: no

Supports highp precision: yes

Vendor: Google Inc. (AMD)

Renderer: ANGLE (AMD, AMD Radeon RX 6700S (0x000073EF) Direct3D11 vs_5_0 ps_5_0, D3D11)

Major performance caveat: no

Maximum texture size: 16384

Point size range: 1 to 1024

Extensions: EXT_clip_control, EXT_color_buffer_float, EXT_color_buffer_half_float, EXT_conservative_depth, EXT_depth_clamp, EXT_disjoint_timer_query_webgl2, EXT_float_blend, EXT_polygon_offset_clamp, EXT_render_snorm, EXT_texture_compression_bptc, EXT_texture_compression_rgtc, EXT_texture_filter_anisotropic, EXT_texture_mirror_clamp_to_edge, EXT_texture_norm16, KHR_parallel_shader_compile, NV_shader_noperspective_interpolation, OES_draw_buffers_indexed, OES_sample_variables, OES_shader_multisample_interpolation, OES_texture_float_linear, OVR_multiview2, WEBGL_blend_func_extended, WEBGL_clip_cull_distance, WEBGL_compressed_texture_s3tc, WEBGL_compressed_texture_s3tc_srgb, WEBGL_debug_renderer_info, WEBGL_debug_shaders, WEBGL_lose_context, WEBGL_multi_draw, WEBGL_polygon_mode, WEBGL_provoking_vertex, WEBGL_stencil_texturing

There was really nothing I could do except use another laptop (if that's another clue to help isolate the problem)

Have you tried removing the add on? Another thing you could try is opening it in the previous stable release 432.2 see if it has the bug.

How big is the project? Do you have enough free space on your hard drive?

If you have multiple drives, make sure there are at least a few gigabytes free both on the drive you're trying to save to and on the system drive.

Have you tried removing the add on? Another thing you could try is opening it in the previous stable release 432.2 see if it has the bug.

I have tried, but the add on isn't the problem because it works on another laptop. I was just about to try the previous release as you suggested when i followed the instructions below and it worked. thank you both for advice. I appreciate it. my heart sank when i thought i could no longer finish the project after a month of work.

How big is the project? Do you have enough free space on your hard drive?

If you have multiple drives, make sure there are at least a few gigabytes free both on the drive you're trying to save to and on the system drive.

the project is only 500mb, and i had over 3 gigs of space still but it seems to be working after i cleared up 10gigs!

i feel quite dumb for not doing that. thanks a lot for the help.