Problems with MobileAdvert

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  • 3 posts
  • Can anyone help me troubleshoot the MobileAdvert plugin please?

    I'm having extreme difficulty getting any ads to show. At the moment I cant get test ads or real ads to show.

    Ive only just upgraded from C3 r251 to latest stable so Im dealing with the changes to MobileAvert from r254.

    Prior to upgrading C3 I had test ads (rewarded video) working as expected.

    This is the error I get:

    Rejection from 'advert' handler 'CreateRewardedAdvert':
     rewarded ad failed to load
    
    Uncaught (in promise) {
     "Code": 3,
     "Message": "No ad config.",
     "Domain": "com.google.android.gms.ads",
     "Cause": "null",
     "Response Info": {
     "Response ID": "null",
     "Mediation Adapter Class Name": "",
     "Adapter Responses": []
     }
    }
    

    Ive followed the C3 documentation and set up events accordingly (wait for configuration to complete > load ads > only once ads are loaded > show ads)

    Ive tried to get my AdMob account in order. Ive created GDPR and IDFA messages.

    Payment details and account details are all entered.

    Ive tried exporting as debug apk and signed release.

    Ive tried exporting with and without test mode enabled in MobAdvert plugin.

    Ive added my Pixel phone as a Test Device in AdMob settings.

    Ive also made sure that I removed all deprecated conditions and actions etc from my code (ie rewarded ads were referred to as video ads prior to r254).

    And I also tried completely removing then readding the MobileAdvter plugin.

    My app on Google Console is currently in Internal Testing.. I haven't pushed to production yet. I should be able to see test ads..

    But yeah, no test ads and I get the error above...

    Is this a case of I just have to wait for something to resolve on AdMob's side?

    Tagged:

  • Found some Google documentation that says Error code 3 is "ERROR_CODE_NO_FILL" and *may* be due to no ad inventory and therefore can be unrelated to implementation IF test ads work.

    But I cant even get test ads to work any more... lol

    I don't know what to try next...

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  • Well it looks like an admob problem, you need to contact them

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