I need help, can not reset my password, please help!!!!

  • so, I made a account, and spent 99 dollars on construct 3, but I forgot my password yesterday around 5,since then, I have sent 4 password reset request, and have receive nothing, I have had other emails from construct but have not got the password emails. I have also continued to log in as I only use a handful of passwords, but none are working. I fear the worst, that its saying wrong password even if I use correct one. can someone please help. this is 99 dollars I have spent. does it just take a long time to receive the email? I don't know what to do and honestly I feel helpless.

  • You can email them, they are not on at weekends so you could get a response Monday. construct.net/en/contact

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  • so, I made a account, and spent 99 dollars on construct 3, but I forgot my password yesterday around 5,since then, I have sent 4 password reset request, and have receive nothing, I have had other emails from construct but have not got the password emails. I have also continued to log in as I only use a handful of passwords, but none are working. I fear the worst, that its saying wrong password even if I use correct one. can someone please help. this is 99 dollars I have spent. does it just take a long time to receive the email? I don't know what to do and honestly I feel helpless.

    Have no fear! Had same problem few weeks ago. I was able to login to scirra.com with my old construct 2 details but it was impossible to login to construct.net with my old details. Just contact support- They will help You in few hours ;)

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