Help!!!!!!!!! I cannot open my C3 project

  • Last night I finished and saved my project in the local browser and when I tried to open it today I got this message:

    Failed to open project. Check it is a valid Construct 3 single-file (.c3p) project.

    I need to deliver this project today to my client and I don't know what to do. Please, Scirra, tell me that I can open it to publish the HTML5 files! Please!

  • That sounds serious! <img src="{SMILIES_PATH}/icon_e_sad.gif" alt=":(" title="Sad"> That's why I never use save to local browser. Did you try to open the project in a previous version of Construct?

    Here you can find older versions of construct.

    https://www.construct.net/mt/make-games/releases

    Do you have any other backup of the file?

  • That sounds serious! <img src="{SMILIES_PATH}/icon_e_sad.gif" alt=":(" title="Sad"> That's why I never use save to local browser. Did you try to open the project in a previous version of Construct?

    Here you can find older versions of construct.

    https://www.construct.net/mt/make-games/releases

    Do you have any other backup of the file?

    No. This is the only copy of the project I have. I saved this file yesterday so I believe that I cannot open it using the previous versions. I am really concerned about this because I know that I will lose this client if I do not deliver this project today. Do you know if I have access to the local browser file?

  • If you send me the project () I can try to recover it. I may not be able to though. Don't you keep backups of important digital work? If not, you may have learned this particular lesson the hard way...

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  • Ashley I think he saved "local browser". So in order for you to check it, he might need to know how to find the file when saved to local?

  • If you send me the project () I can try to recover it. I may not be able to though. Don't you keep backups of important digital work? If not, you may have learned this particular lesson the hard way...

    I always save the projects also in the dropbox. It's the 1st time I leave the project in the local browser because it takes a lot of time to be saved in the cloud. I would intend to check the project and publish this before download a final version. It was my mistake but it never happened in the C2.

    Ashley I think he saved "local browser". So in order for you to check it, he might need to know how to find the file when saved to local?

    Exactly. Do I have access to this file?

  • Just right click it and select "Download" in the open dialog.

  • Just right click it and select "Download" in the open dialog.

    Thanks. I sent you the file through the WeTransfer. Please, let me know if is possible to recover it or not. I really hope you will have good news to me.

    Edited: I know you are a really (really) busy person and because of that I want to thank you in advance for any effort of you to recover this file.

  • The file doesn't look recoverable I'm afraid. But if you saved to DropBox, can't you recover previous versions of the file in the version history?

  • The file doesn't look recoverable I'm afraid. But if you saved to DropBox, can't you recover previous versions of the file in the version history?

    It is the only version of this project I have.

    I sent you a message right now. I got the files unzipped using the default mac zip tool. Could you please tell me what I need to do to open these files in the C3 program?

  • If you can extract the files from the zip, then extract them to a new folder, and simply add them to a zip again. The new zip should be valid and not corrupt. Then rename the .zip to .c3p and you can try to open it in Construct 3 again. However I'd expect a few of the files will have gone missing and will still report an error. You could send me the recovered .c3p again to see if I can find out what's missing.

    This would also be a good time to set up backups, or upgrade Dropbox to keep a version history

  • Thanks.

    I tried to use the same zip tool and renaming it to c3p and the C3 did not recognize the file. I am zipping the files using the winrar now. Do you have a Mac to test the zip tool I used?

    Edited: I renamed the file to c3p and I got the same error when I tried to open it in the C3 program.

  • Ashley

    Just finalizing this post.

    Yesterday, after certified that I was not able to recover the project file and after explained what happened to my client, I started the project again with his blessing. However, when I tried to open the new local browser file today, I got the same message but the project was opened and apparently, nothing was wrong with it. Anyway, I preferred to load the cloud file.

    Other problems:

    • The program always crashes when I try to use "Undo" before to interact with several objects
    • The program sometimes crashes when I delete an animation
    • I only can save 10 exported projects (maybe it's not a problem but because of that I need to remove them constantly)
    • I cannot use the "minify" option to export the project because is not possible to open it on the mobile browsers (I tested on android/ios)

    I would like to suggest an easy way to send you the problems when the program crashes or any other problem happens. Something like the Apple usually do: a message field appears automatically for you describe the problem and an option to send or not a captured image.

  • The only way we can reliably deal with issues is if you file a bug following all the guidelines, including steps to reproduce. We need all that information to be able to investigate.

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