[Closed] About discount for C3 and downloading C2 stuffs.

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[C2] [C3] Support C3 build service and Android 14

- sammyconstruct
- - Joined 1 Feb, 2013
  - 14 topics • 40 posts
- 1
- 9 Mar, 2020
Hello all,

I sent an email to supportjgk@construct.net on 2020 Mar 7,

about the following with proof of invoice of Steam:

I am a Construct 2 user and bought C2 on steam.

I subscibe Construct 3 on 2020 Feb 25 and discovered

I could enjoy C3 discount for old C2 user since then.

1. Could you please refund the extra money to me?

2. Please enable the download Construct 2 on here, so that I could

download back the megabundle of assets from Construct 2.

(Steam disable downloading the assets)

When would I get the answer from support?

Thanks in Advance
- Lancifer
- - Joined 30 Nov, 2015
  - 1 topics • 387 posts
- 1
- 9 Mar, 2020
It's the weekend. Wait until Monday to see if they respond.
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- Ashley Construct Team Founder
- Moderator
- - Joined 21 May, 2007
  - 671 topics • 30,664 posts
- 1
- 9 Mar, 2020
We cannot deal with payment issues on the forum due to its public nature, and you say you alread contacted support, so we will take it up there. Closing this thread.