Black screen issue

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Adjusting the game screen for different resolutions (Letterbox scale)
  • Hi, I am getting a black screen, when I hit preview button. Why ?

    I am using Firebase BASIC Pack (12.0.2). I need a solution for this, please.

    When i delete the Firebase BASIC Pack (12.0.2), it works fine.

    So why is this happening.

  • Press f12 that open the developer tool. I think it will appears red error messages.

    It might be an Firebase addon bug. Write to the developer in forum or email.

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  • Disable worker mode

  • Hi, I am getting a black screen, when I hit preview button. Why ?

    I am using Firebase BASIC Pack (12.0.2). I need a solution for this, please.

    When i delete the Firebase BASIC Pack (12.0.2), it works fine.

    So why is this happening.

    Are you on chromebook? Also try using chrome, better than firefox.

  • same problem here

  • After pulling my hair with Sparsha´s amazing firebase Plugin, there are two main things that cause a black screen (had the same problem many times)

    Please notice I´m not an expert, just had the same problem many times.

    Check:

    1. Worker mode is disabled

    2. You need to tell FirebaseAuth, firebaseAuthpro, FirebaseRdBasic, etc under properties, Choose SDK Object and select FirebaseSDK

    This 2nd option it´s always a thing for me, I keep forgetting linking them

    Hope that solves your black screen, If not, I´d suggest you to ask in Sparha´s Construct Firebase Discord chanel listed with the files downloaded with your plugins.

    Everyone there is super helpful, specially sparsha, who I cannot thank enough one time I had a similar problem, he gives an amazing support :)

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