How do I rectify app crashes?

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  • Hi,

    I'm developing a mobile game, which consists of 280 levels. I don't have any issues with performance on the mobiles till 160 levels but recently I updated the game with 200 levels then the app started crashing. I'm not blaming Scirra for this but this is where I can find android game developers using Construct 2 and I'm hoping to find a solution here.

    I built the app with crosswalk on Intel XDK. It was working fine till 160 levels until I updated the game with 200 levels. I uninstalled the app and reinstalled it. I cleared the cache and data also. I restarted the mobile and checked. After doing all this the game is running smoothly but when I exit it and reopened it, the app is crashing. Also the app is crashing when it is updated.

    Here is the link to the app ... hetraveler

    I'm not sure where it is going wrong. Please help.

  • I checked the error report on my Developer Console. This is what I got.

    java.lang.IllegalStateException: IAB helper is not set up. Can't perform operation: queryInventory

    at com.smartmobilesoftware.util.IabHelper.checkSetupDone(

    at com.smartmobilesoftware.util.IabHelper.queryInventoryAsync(

    at com.smartmobilesoftware.util.IabHelper.queryInventoryAsync(

    at jp.wizcorp.phonegap.plugin.wizPurchase.IAP$2.onIabSetupFinished(

    at com.smartmobilesoftware.util.IabHelper$1.onServiceConnected(

    I'm not sure what this means. Please help.

  • I have no experience with this, but IAB is 'In-app billing'. Does the number of purchasable items also increase with the levels? This may have more to do with the number of purchasable items, than the number of levels.

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  • blackhornet Hi, thanks for responding. The game contains only two purchasable items even the levels increases. the IAPs run in this way.

    On start of layout-> Request store listing

    -> Restore purchases

    On store listing available

    On touch of product 1-> purchase product1

    On touch of product 2-> purchase product2

    Later I added few more lines

    On store listing available

    If product1 not purchased-> On touch of product 1-> purchase product1

    If product1 is purchased-> On touch of product 1-> consume product1

    If product2 not purchased-> On touch of product 2-> purchase product2

    If product1 is purchased-> On touch of product 2-> consume product2

  • Hi

    I have the same problem. You have solved?

  • radbrothers

    Hey, yes I resolved it. I just removed "Restore purchases". It works just fine now.

  • Good! Thank you for answer!)

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