Sounds like you are having some other computer issues...
Try running JRT followed by ADWCLEANER - then reboot your PC when prompted.
After that, open a command prompt as administrator (google it if you're not sure how) and enter:
After that, open windows powershell as admin, and enter:
dism /online /cleanup-image /scanhealth
After that, still using powershell, enter:
dism /online /cleanup-image /restorehealth
Then see if your problem is resolved.