How do I claim my license file?

  • Hi, yesterday I just upgraded to Windows 8 (Clean install) but I don't know where to download my license file again.

    I had the personal edition, bought last summer.

  • Click your name on the top right, and click on Your Purchases. In the next screen, click on Download License. Place that txt file into the root of your Construct 2 folder.

  • Click your name on the top right, and click on Your Purchases. In the next screen, click on Download License. Place that txt file into the root of your Construct 2 folder.

    where's purchases? all I see is

    • Inbox
    • My profile
    • Edit profile
    • Log out
  • Bump

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  • This must be the issue:

    can't see my license on the "My Purchases" page!

    Customers who purchased their licenses before the new store (Around July 2012) will not see their license on the "My Purchases" page. To get a new copy of your license sent to you, please email supportsza@scirra.com with your payment transaction ID. We will then be happy to send you your new license.

  • This must be the issue:

    can't see my license on the "My Purchases" page!

    > Customers who purchased their licenses before the new store (Around July 2012) will not see their license on the "My Purchases" page. To get a new copy of your license sent to you, please email supportxcr@scirra.com with your payment transaction ID. We will then be happy to send you your new license./QUOTE]

    Thanks but where do I get my payment transaction ID?

  • Nvm, I think I know what I'm doing now. Thanks again

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