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Our company only ever gets its audio supplied as mp3, WAVs are impossible.
When I import our mp3 music clips, it always says "MP3 audio (cannot convert to OGG).
The manual says it does convert to OGG.
any ideas why it would fail?
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I just tried to import a WAV file, got same error. converts to m4a ok, fails on OGG.
nutmix
I usually use Audacity (free music program) to do my audio conversion, as I seem to recall it being mentioned somewhere that C2 won't convert if you're using Windows XP/Vista. So you could try converting the MP3's in Audacity (I think audacity requires an plug-in to handle the conversion) into both M4a and Ogg, then importing them into C2.
I should have mentioned I'm using Windows 7 pro 64 bit, so according to the manual, should convert. I used some dodgy online conversion for now.
MP3s aren't transcoded to OGG, and there are a huge number of possible WAV formats - e.g. it's possible for a WAV file to actually contain MP3 data still, so the same thing applies. You should only import 16-bit PCM WAV files, preferably at 44.1KHz, those should always successfully encode to both AAC and Ogg.