Hey there, everyone.
I'm using Construct 3 to teach my 6th-grade children simple computer logic and to make games for a small arcade cabinet in our classroom. Today is the second group of kids I'm teaching, and one student, in particular, can't use Construct at all. Every time he loads up Construct in his browser, it turns red, crashes, and gives an error. Every other student is fine, this is only one particular student. His account activation went perfectly well, and he also tried to restart his computer, which didn't help.
Here is the error.
Error report information
Type: unhandled rejection
Reason: Error: The source image could not be decoded.
Construct 3 version: r164.3
Date: Tue Oct 01 2019 13:09:28 GMT-0700 (Pacific Daylight Time)
Uptime: 2 s
Browser version: 77.0.3865.90
Browser engine: Chromium
Browser architecture: (unknown)
Operating system: Mac OS X
Operating system version: 10.13_6
Operating system architecture: (unknown)
Device type: desktop
Device pixel ratio: 1
Logical CPU cores: 4
Approx. device memory: 8 GB
User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36
C3 release: r164.3 (stable)
Language setting: en-US
Version string: WebGL 2.0 (OpenGL ES 3.0 Chromium)
Numeric version: 2
Supports NPOT textures: yes
Supports GPU profiling: yes
Supports highp precision: yes
Vendor: Intel Inc.
Renderer: Intel(R) HD Graphics 6000
Major performance caveat: no
Maximum texture size: 16384
Point size range: 1 to 255.875
Extensions: EXT_color_buffer_float, EXT_disjoint_timer_query_webgl2, EXT_float_blend, EXT_texture_filter_anisotropic, OES_texture_float_linear, WEBGL_compressed_texture_s3tc, WEBGL_compressed_texture_s3tc_srgb, WEBGL_debug_renderer_info, WEBGL_debug_shaders, WEBGL_lose_context
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Could you press F12 and see if any more errors are logged in the browser console? Obviously that shouldn't be happening but there's very little to go on in that crash report.