Student can't use Construct 3: crashes every time.

  • Hey there, everyone.

    I'm using Construct 3 to teach my 6th-grade children simple computer logic and to make games for a small arcade cabinet in our classroom. Today is the second group of kids I'm teaching, and one student, in particular, can't use Construct at all. Every time he loads up Construct in his browser, it turns red, crashes, and gives an error. Every other student is fine, this is only one particular student. His account activation went perfectly well, and he also tried to restart his computer, which didn't help.

    Here is the error.

    Error report information

    Type: unhandled rejection

    Reason: Error: The source image could not be decoded.

    Construct 3 version: r164.3

    URL: editor.construct.net

    Date: Tue Oct 01 2019 13:09:28 GMT-0700 (Pacific Daylight Time)

    Uptime: 2 s

    Platform information

    Browser: Chrome

    Browser version: 77.0.3865.90

    Browser engine: Chromium

    Browser architecture: (unknown)

    Context: browser

    Operating system: Mac OS X

    Operating system version: 10.13_6

    Operating system architecture: (unknown)

    Device type: desktop

    Device pixel ratio: 1

    Logical CPU cores: 4

    Approx. device memory: 8 GB

    User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36

    C3 release: r164.3 (stable)

    Language setting: en-US

    WebGL information

    Version string: WebGL 2.0 (OpenGL ES 3.0 Chromium)

    Numeric version: 2

    Supports NPOT textures: yes

    Supports GPU profiling: yes

    Supports highp precision: yes

    Vendor: Intel Inc.

    Renderer: Intel(R) HD Graphics 6000

    Major performance caveat: no

    Maximum texture size: 16384

    Point size range: 1 to 255.875

    Extensions: EXT_color_buffer_float, EXT_disjoint_timer_query_webgl2, EXT_float_blend, EXT_texture_filter_anisotropic, OES_texture_float_linear, WEBGL_compressed_texture_s3tc, WEBGL_compressed_texture_s3tc_srgb, WEBGL_debug_renderer_info, WEBGL_debug_shaders, WEBGL_lose_context

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  • Could you press F12 and see if any more errors are logged in the browser console? Obviously that shouldn't be happening but there's very little to go on in that crash report.

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