r250 fails in restricted user account

  • Problem Description

    ____ Running in a restricted user account application fails to start ____

    Attach a Capx

    ____ N/A ____

    Description of Capx

    ____ N/A ____

    Steps to Reproduce Bug

    • Logon system in restricted account
    • Launch program from desktop icon or directly from program files directory

    Observed Result

    ____ Hourglass icon for split second then nothing happens. Error reported in application event log (see below). Application starts fine when run uder full Administrator account ____

    Expected Result

    ____ Application to open____

    Affected Browsers

    • N/A

    Operating System and Service Pack

    ____ Windows 7 Professional SP1 ____

    Construct 2 Version ID

    ____ r250 ____

    Eventlog text:

    Faulting application name: Construct2.exe, version: 2.0.0.0, time stamp: 0x5a2e8687

    Faulting module name: Construct2.exe, version: 2.0.0.0, time stamp: 0x5a2e8687

    Exception code: 0xc0000005

    Fault offset: 0x0014d3a3

    Faulting process id: 0x15d0

    Faulting application start time: 0x01d375bb1cd7f3e2

    Faulting application path: C:\Program Files\Construct 2\Construct2.exe

    Faulting module path: C:\Program Files\Construct 2\Construct2.exe

    Report Id: 5c0b0932-e1ae-11e7-a296-001ec9488d88

  • Possibly related to this report. Can you identify specifically which version of C2 first started doing this?

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  • For us it was r250 but we've only moved from r244 which was okay. It does look like this issue and the one with the license file are related as C2 fails to start even under admin when the license file is added.

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