Crash prevents exporting

  • Problem Description

    ____ Im currently unable to export my projects. Every time I export to NWJS, the export loading starts normally, but after a while my screen goes black for some seconds and I get the "Construct 2 has stopped working" message. I also tried to export on HTML5, but that didnt make a difference. ____

    Attach a Capx

    ____ https://www.dropbox.com/s/vz0csxtmezsw7bx/0511.zip?dl=0 ____

    Description of Capx

    ____ Its my project, which itself hasnt anything wrong but crashes during exporting. Its the same with any project. ____

    Steps to Reproduce Bug

      The normal steps of exporting any Project, by clicking file, Export Project, choosing any export platform that can be viewed in desktop and there it goes.

    Observed Result

    ____ The engine starts loading the export normally, but after about a minute my screen goes black for a couple seconds and I get the "Construct 2 has stopped working" message, after the short loading screen, where Windows tries to find a solution.____

    Expected Result

    ____ Id expect my projects to be exported normally. ____

    Affected Browsers

    • Chrome: (YES/NO)
    • FireFox: (YES/NO)
    • Internet Explorer: (YES/NO)

    Operating System and Service Pack

    ____ Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)

    I attached my DxDiag.

    https://www.dropbox.com/s/jbgjgl12wrwj1 ... t?dl=0____

    Construct 2 Version ID

    ____ Release 244 (64 bit)____

  • Can't reproduce here, it exports and runs fine.

    Please see the bug report guidelines so we can better help you: try testing with the latest release (r249), avoid using third-party addons, and try to narrow it down to a minimal project that reproduces the issue.

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  • I tried the latest release without difference. The only addon Im using is Spriter, but I need that, its a requirement for my project. I tried to export smaller simpler projects too but the problem is repeated, no matter what project Im exporting. Also I could export the same ones with my old computer. The problem happened, once I used C2 on my new PC for the first time.

    I couldnt find any tech support forum, so I assumed this was the right one, but Im not here to point out a general problem on C2, since no one else has this. I just need personal help to be able to use C2 normally again.

  • Please read the bug report guidelines. The goal is to produce the smallest project possible that reproduces the issue.

  • Ok, so I made this test in which you got a cube with a platform behaviour, cant be much simpler than that.

    https://www.dropbox.com/s/qhaqelz7u76py ... 1.zip?dl=0

    I actually was able to export this one, so I guess it proves you that I can export something. But I still need to be able to export projects, like the prievous one. I even was able to do that with my old PC.

    Ill see if I can find the older versions of my game to try and export them one by one. Those files are lost somewhere since I havent really needed them until now, as I was able to export the newer ones on my prievous PC just fine.

  • If you can export that project you've gone too far. The point is to find the smallest project that does demonstrate the problem.

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