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Scirra Store Checkout

  • Hi

    I just tried to checkout a bundle in Scirra Store

    I already put my card's info

    When i already click Pay (total amount), there is a checkmark

    but the web page doesn't refresh

    I already tried 3 times, but it's still the same

    Does this mean i will get charge 3 times for an item that i didn't get?

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  • Hi

    I just tried to checkout a bundle in Scirra Store

    I already put my card's info

    When i already click Pay (total amount), there is a checkmark

    but the web page doesn't refresh

    I already tried 3 times, but it's still the same

    Does this mean i will get charge 3 times for an item that i didn't get?

    Probably best if you email .

  • > Hi

    > I just tried to checkout a bundle in Scirra Store

    > I already put my card's info

    > When i already click Pay (total amount), there is a checkmark

    > but the web page doesn't refresh

    >

    > I already tried 3 times, but it's still the same

    > Does this mean i will get charge 3 times for an item that i didn't get?

    >

    Probably best if you email .

    Yup, still no respond

    does it takes long to get a respond from the support staff? just emailed the support stuff an hour ago

  • Scirra team is very small and very busy. An hour is probably too short a length of time to expect a response.

    Just be patient, and if no response after 12-24 hours email them again. Eventually Tom or someone will see and respond.

  • Scirra team is very small and very busy. An hour is probably too short a length of time to expect a response.

    Just be patient, and if no response after 12-24 hours email them again. Eventually Tom or someone will see and respond.

    Okay, Thank You

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