I bought a personal license file this morning in SE Asia Dec. 9 2015 and my transaction was complete and my card was charged when suddenly the page notified me that "Something was wrong, please contact supportscirra. com and do not repeat the payment for it is likely you have been charged! Please solve this issue. Ashley
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*moved to a more appropriate section
If you can't find the answer you need in the Store FAQ then you should sendyour licensing queries directly to so Tom can deal with them.
Ashley has nothing to do with this aspect.