i suguest to close or ask users to close resolved topics in How to section.
They can already do this... just edit your original post with SOLVED in title. Some people do this, but most don't bother. Even if you put a special button that does this for you - only 10% might push it.
Thanks, i havn't idea about it.
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I wish they would read the posts ahead of them , the other day there were 4 different posts from 4 different people , yet almost identical in subject matter .