Cannot reset account password.

0 favourites
  • 4 posts
  • So I have an alternate username and I know the email it is attached to. I put the information in the password reset screen and It is not sending the information to my email. This is a big problem as its the one I bought Construct 2 with. I get the feeling it was hijacked. I checked my spam folders and trash. Nothing. I thought maybe it was something on my end so I tried resetting with this account and it was flawless. Can anyone help?!

  • So I have an alternate username and I know the email it is attached to. I put the information in the password reset screen and It is not sending the information to my email. This is a big problem as its the one I bought Construct 2 with. I get the feeling it was hijacked. I checked my spam folders and trash. Nothing. I thought maybe it was something on my end so I tried resetting with this account and it was flawless. Can anyone help?!

    You really need to email and give them all the details. A Scirra employee should then be able to help.

  • Try Construct 3

    Develop games in your browser. Powerful, performant & highly capable.

    Try Now Construct 3 users don't see these ads
  • Thanks alot I will do that.

  • Sorry did another post...

    same Problem here... did you get a response?

Jump to:
Active Users
There are 1 visitors browsing this topic (0 users and 1 guests)