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Help with Redeem Code

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  • Hi,

    My name is Gustavo. I purchased Construct 2 via PayPal on Monday, Jan. 30th. PayPal said to wait until the payment cleared. It cleared yesterday (Feb. 2nd) and I have not received any e mail with a redeem code.

    I did all this before registering in the Scirra Forum.

    Can someone please tell me if I did something wrong, or is there something I haven't done to receive my redeem code?

    I have already e mailed support and have not received a reply.

  • Hi,

    My name is Gustavo. I purchased Construct 2 via PayPal on Monday, Jan. 30th. PayPal said to wait until the payment cleared. It cleared yesterday (Feb. 2nd) and I have not received any e mail with a redeem code.

    I did all this before registering in the Scirra Forum.

    Can someone please tell me if I did something wrong, or is there something I haven't done to receive my redeem code?

    I have already e mailed support and have not received a reply.

    Kikujade

    This is entirely the wrong place to post this.

    This section is for the - now retired - Construct Classic.

    Posts to do with the store should be posted in the 'Website Issues' section.

    However, as I have already stated in your other post, emailing is the correct action in this case.

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  • Hey, thanks for replying. I have e mailed support 4 times already. Still no response.

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